FAQ

  • Where is BTY Physical Therapy located?

    BTY Physical Therapy is located in New Braunfels, Texas. We provide one-on-one physical therapy in a private clinic with a focus on helping adults overcome pain, improve mobility, and return to the activities they enjoy.

    2115 Stephens Pl 410 Suite A, New Braunfels, TX 78130

  • Why choose BTY Physical Therapy?

    Unlike many clinics, we provide:

    • One-on-one care

    • 60-minute appointments

    • Personalized treatment plans

    • No therapy aides or double-booking

    • Care from the same Doctor of Physical Therapy every visit

    Our goal is to help you recover as efficiently as possible while providing an exceptional patient experience.

  • Do I need a referral from my doctor for physical therapy in Texas?

    No — in most cases, you do not need a referral to start physical therapy in Texas. Thanks to Direct Access laws, patients can see a licensed physical therapist without a physician’s referral for up to 10–15 business days.

    We’re happy to help you understand your specific situation and guide you through the process — especially if you're seeking in-home physical therapy in New Braunfels or nearby.

  • What should I expect during my first visit?

    Your initial visit includes:

    • A detailed evaluation

    • Movement assessment

    • Discussion of your goals

    • Hands-on treatment when appropriate

    • A personalized treatment plan

    • Exercises designed specifically for you

  • Insurance Accepted

    Traditional Medicare

    Humana Medicare Advantage PPO

    Aetna PPO

    BCBS Medicare Advantage PPO

    Private Pay

  • Do You Communicate with my Doctor?

    Yes, we regularly communicate with your doctor. This includes initial evaluations and occasional progress notes. This is to ensure that the treatment you receive is consistent with what your doctor is recommending and to maintain a continuity of care between the professionals who are helping you.

  • Are there any exercises I can do at home between appointments to help improve my condition?

    Yes! Your physical therapist will typically provide a personalized home exercise program designed to support your recovery. These exercises help reduce pain, improve mobility, build strength, and speed up progress between sessions. Always follow your therapist’s instructions, and contact them if you have any questions or discomfort during your routine.

  • Do you offer in-home physical therapy in New Braunfels, TX?

    Yes! We provide mobile physical therapy services directly to your home in New Braunfels, Texas, and surrounding areas. Whether you're recovering from surgery, managing chronic pain, or looking to improve mobility, our licensed physical therapists bring personalized care to your doorstep. No need to drive to a clinic. We come to you, saving time and making it easier to stay consistent with your treatment plan.

  • What conditions do you treat?

    We help adults 45+ in New Braunfels with a variety of orthopedic conditions, including:

    • Shoulder pain

    • Knee pain

    • Low back pain

    • Neck pain

    • Hip pain

    • Balance problems

    • Difficulty walking

    • Arthritis

    • Rotator cuff injuries

    • Recovery after joint replacement surgery

    • Sports and overuse injuries

  • How Long is Each Visit?

    We schedule hour long sessions however the length of each session will vary depending on your individual needs

  • Will I work with the same physical therapist every visit?

    Yes. You'll always work directly with the same Doctor of Physical Therapy. We believe consistency leads to better communication, better treatment, and better results.

  • How do I schedule an appointment?

    Scheduling is easy. Call us or request an appointment below. We offer convenient scheduling for patients throughout New Braunfels and the surrounding communities.

    Click Here to Request Appointment